Terms & Conditions

These Terms
  1. The Kingdom of Saudi Arabia (“KSA”) has introduced an electronic visa service (“eVisa”). The eVisa is a multi-entry electronic travel authorization that allows citizens from eligible countries to visit KSA for a short-term stay. The eVisa has been designed to speed up the process of getting a visa for KSA. The eVisa service is operated by the Ministry of Tourism, 7775 Amr Al Damri Street Assafarat Dist. Riyadh 12512–3135 P.O. Box 66680 Riyadh 11586 KSA.
  2. These terms (“Terms”) provide you with the terms and conditions governing your use of the eVisa scheme and our provision of the eVisa service (“Service”).
  3. The Service can be accessed via our website at: https://saudievisa.com (our “Website”).
  4. Please read these Terms carefully before applying for an eVisa or using the Service. You should read the complete terms as this is a legally binding contract and contains information about your legal rights. These Terms tell you who we are, how we will provide Services to you and other important information relating to the eVisa.
  5. These terms govern the Service, all of which are offered subject to your acceptance of the Terms, without modification. By using the Service, you confirm that you accept these Terms and that you agree to comply with them without qualification. If you do not agree to these terms, you must not use the Service.
  6. We may amend the Terms from time to time. Every time you wish to use the Service, please check these Terms to ensure you understand the terms that apply at that time. In addition, we reserve the right to update and / or change the Website from time to time.
Other terms that may apply to you

The Terms refer to the following additional terms (as amended or restated from time to time) which apply to your use of the Service and which are incorporated by reference:

  1. Privacy Policy: which sets out the terms on which we process your personal data. By using our Website, the Service or by applying for the eVisa, you consent to such processing and you warrant that all data provided by you is accurate.
  2. Cookie Policy: which sets out information about the cookies on our Website.
  3. Third Party Terms & Conditions: if you are using the eVisa or Service via the eVisa application, you agree to be bound by the relevant Google Play, App Store or other application host’s terms and conditions as may be amended from time to time (“3rd Party T&C’s”). Your continued use of the eVisa application constitutes your continued agreement to, and acceptance of, such 3rd Party T&C’s. If you do not agree to accept the 3rd Party T&C’s or any changes thereto, you agree to immediately de-activate your eVisa account and to immediately stop using the eVisa application, Service and any associated functionality.
Who Can Apply

The Terms refer to the following additional terms (as amended or restated from time to time) which apply to your use of the Service and which are incorporated by reference:

  1. You must be at least 18 years old to use the Service and to apply for an eVisa. You may not use the Service if you are under 18 years of age (a “Minor”). If you will be using the Service on behalf of a Minor, you agree to these terms on behalf of that Minor and you represent that you have the authority to do so. If you do not have such authority, you must not use the Service.
  2. If you are applying on behalf of someone else who is not a Minor, you represent and warrant that you are entitled to make the application for the eVisa on their behalf and you agree to the Terms on behalf of that person. If you do not have such authority, you must not use the Service.
  3. The current list of countries whose citizens are entitled to apply for an eVisa (“Permitted Country”).
Supporting Documentation
  1. To use the Service and apply for an eVisa, you need to have a valid passport from a Permitted Country (“Passport”).
  2. For the purposes of the eVisa application, an application will not be successful unless the Passport has at least 6 months remaining from the date of entry to KSA.
Your application
  1. If your eVisa application is accepted, we will be sending you the eVisa as an email attachment.
  2. If we are unable to accept your application for whatever reason, we will use reasonable efforts to inform you of this by email.
  3. Once you have submitted an application for an eVisa, you will not be able to cancel it or request a refund under any circumstances.
  4. Applicants that are not successful (for whatever reason) will not be entitled to a refund of any application fees paid.
  5. In order for us to provide the Service, you must provide us with true and accurate information when submitting your application. Any application containing false or misleading information will be rejected. We reserve the right to share with the authorities any application that we suspect of containing false or misleading information provided we do so in accordance with the Privacy Policy referenced above at 2.a.i.
  6. Approval of an eVisa shall be at the sole discretion of the Ministry of Tourism, Saudievisa.com and any applicable authority and / or regulator.
  7. Payment of an application fee does not guarantee approval of an eVisa.
  8. Holding an eVisa does not guarantee entry to KSA. Entry to KSA shall remain subject to the relevant individual meeting the conditions on arrival at the border and an individual’s entry to KSA shall remain at the discretion of an Immigration Officer.
Price and Payment
  1. The price of the Service will be set out on the Website (https://saudievisa.com) and at the time of payment during the eVisa application process. The fee for the eVisa may be amended from time to time at the sole discretion of Ministry of Tourism & SaudieVisa.com
  2. VAT will be charged at the applicable rate and will be payable by the applicant as part of the fees.
eVisa Validity
  1. The eVisa will be valid for one year from the date of issuance.
  2. The eVisa will be valid for multiple entries, unless stated otherwise on the specific eVisa.
  3. The maximum length of stay allowed under the eVisa is 3 months.
  4. If you are granted an eVisa, it cannot be extended.
  5. If the eVisa expires before entry to KSA, you must apply again and another application fee must be paid.
Grant Conditions

In addition to any other conditions set out in these Terms:

    1. You must hold a valid email address so that SaudieVisa.com may contact you in relation to the eVisa or Service.
    2. Your entry to KSA must not violate the security and national welfare of KSA. You must not enter KSA with the intention of committing any act or causing any act to be committed which is not in accordance with Sharia law or the prevailing legal or moral principles in KSA.
    3. You must arrive at the KSA border using the same passport you used to apply for the eVisa.
    4. The eVisa is valid for entry through all airports and / or seaports.
    5. You must carry a copy of the eVisa at the time of your first arrival to KSA.
    6. Your biometric details will be mandatorily captured by the immigration authorities on arrival in KSA.
    7. An eVisa is granted solely for tourist purposes or for the purpose of performing a umrah and it is not considered a visa for work. If you are granted an eVisa, you must not take up paid employment during your visit to KSA.
    8. Your passport must be valid for at least 6 months at the time of entry into KSA.
    9. You must be able to support yourself (and any dependents) during the visit.
    10. You acknowledge and accept that on entering KSA, you will be subject to local laws.
Suspension or Withdrawal of the Service
  1. Ministry of Tourism & SaudieVisa.com reserves the right to suspend or withdraw the provision of the Service and/or terminate an eVisa at any time at its sole discretion on written notice (email or text to suffice).
  2. You acknowledge that without prejudice to the generality of Ministry of Tourism & SaudieVisa.com’s right, Ministry of Tourism & SaudieVisa.com will suspend or withdraw the provision of the Service or the eVisa if an applicant:
    • Does not make any payment when due;
    • Does not provide the correct information that is necessary for the provision of the Service;
    • Does not abide by the Terms.
  3. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. SaudieVisa.com may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons, but will use reasonable endeavors to provide prior notice of any suspension or withdrawal.
Intellectual Property
  1. You agree to provide an irrevocable, perpetual, worldwide, sub-licensable, assignable license for Ministry of Tourism & SaudieVisa.com and any connected third party to use any and all information provided by you for the purposes of providing the Service in connection with your application for an eVisa. You agree to indemnify and hold harmless the Ministry of Tourism & SaudieVisa.com against any claim made in relation to a breach of this clause 11.a.
  2. You acknowledge that the Ministry of Tourism & SaudieVisa.com will use such information in accordance with the Privacy Policy referred to at clause 2.a.i above.
  1. The Service and the eVisa is provided solely to assist applicants in making a visa application to KSA, Ministry of Tourism & SaudieVisa.com accepts no liability in respect of the same and disclaims all liability to the fullest extent permitted by the law.
  2. You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.
  3. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may be committing a criminal offense under the laws of KSA. The Ministry of Tourism & SaudieVisa.com will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities. In the event of such a breach, your right to use our Website will cease immediately.
  4. If the KSA court finds part of the Terms illegal, the rest of the Terms will continue in full force and effect. Each of the paragraphs of these Terms operates separately.
  5. The Terms, their subject matter and their formation (and any non-contractual disputes or claims), are governed by the laws of KSA. You agree that the courts of KSA will have exclusive jurisdiction over any disputes relating to the subject matter hereof.

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